គោលការណ៍​ឯកជន​ភាព

Eastlake Medical Privacy Policy

Last Updated: December 2021

By entering into the ‘Agreement’ laid out in our Terms and Conditions, that is by creating an account, purchasing products, or utilising the site, you consent to the collection and use by us, of any personal and other information you provide whilst using the site. This information is handled in accordance with our Privacy Policy as set out below. If you do not accept the terms and conditions of the site ,please do not use the website.

What Information We Collect

We collect personal information in accordance, and with regard to, the relevant Pharmacy & Privacy Laws within Australia. Personal information is collected about you only upon registration or when you visit certain parts of a website where you are invited to provide content. Personal information can include but is not restricted to your name, e-mail address, telephone number, postcode and age, and any other information of a personal nature which you provide. While we strive to protect our user’s personal information and privacy, we cannot unreservedly guarantee the security of any information you disclose online, and you do so at your own risk.

When you buy goods or services from us we will collect and store certain personal information to allow us to process and fulfil your orders and to notify you of your order status.

We will ask for your telephone number which enables us to contact you urgently if there is a problem with your order such as a product recall.

For customers ordering pharmacy-only medicines from this website, we may ask for additional information to ensure that our pharmacists can check that the medicine is suitable for its intended use.

 How That Information Is Stored

We take all appropriate security measures (including physical, electronic and procedural measures) to help protect your information from being seen or shared by people not authorized to access it. We take all reasonable steps to ensure your Personal Information remains private and secure. All incoming encrypted information is routed through our firewall, which serves as a gatekeeper for our system. Only data containing the correct authorisation is permitted past the firewall. Attempts to pass the firewall are constantly monitored for suspicious activity and appropriate action is taken.

How That Information Is Then Used

We use personal information to fulfil orders and for us to process e-commerce transactions, or to contact you about products or services, or send you information that may be of interest to you.

When you provide your credit card information to us in order to conduct an e-commerce transaction on the site, we will provide your information to participating merchants in order to process that transaction. We are not responsible for how that information may be used by participating merchants.

We will not transfer personal information about you to any organisation without your consent. If at any time we are required by law or legal process to release personal information about you, we will cooperate fully to the extent of the requirement under the law.

We do not disclose your personal information to any overseas recipients.

We use personal information to best look after your healthcare needs, and this may mean contacting you in certain circumstances that are relevant to deliver appropriate professional care.

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